MOXTRA CUSTOMERS FREE

An example of a bank that took this approach is Bank of Queensland for its Pocket Banker by BOQ app, which allows users to connect and chat securely with their BOQ banker at a time and place of their choosing. There is a white-label version, says Leena Iyar, that can be rapidly deployed on an app store. Users maintain visibility on all communications and it supports cross-border regulatory requirements and geo-specific standards such as MiFID II, GDPR and PSD2. It supports secure messaging digital signatures transaction processing video meetings virtual data rooms the ability to make visual, vocal, and video annotations on shared files task management screen-sharing cloud storage and support for social connectors including WhatsApp and WeChat. The company describes the resultant offering as a platform powering one-stop customer portals, with a UI/UX and Workflow layer that supports conversational user experiences, tailored to business roles and workflows. It was clear the need for businesses to own the customer experience by providing their customers with their own secure, managed and branded portal that ensured data privacy, she says.

MOXTRA CUSTOMERS FREE

Moxtra started with a free app but then went “back to build out our platform”, says Leena Iyar. The company has been largely self-funded and now has around 220 staff across offices in London, New York, Amsterdam, Sydney, Bengaluru, Shanghai and Singapore. Fellow Moxtra co-founder and CTO, Stanley Huang, was a senior director of engineering at both WebEx and Cisco. Co-founder and CEO, Subrah Iyar, was co-founder and CEO of WebEx Communications until its 2007 acquisition by Cisco Systems. Moxtra’s Chief Branding Officer, Leena Iyar, says that as a result of the pandemic, existing business conversations have tended to accelerate and projects that might have had a two-to-three year timeline have been brought forward. The events of the last year or so have further pushed companies to examine their digital strategy. In total, it claims almost 500 customers. Since then, it has broadened into other areas of financial services, including corporate banking, lending, mortgages and insurance, as well as a number of other verticals. The platform’s core capabilities of translation of business over digital proved to be transferable and it now has users across a wide range of verticals, including retail, real estate, law, education, creative, and event planning firms.Īfter early success at Citibank for private banking, the company gained good traction in this sector, initially particularly in Asia Pacific. It started with large enterprises and financial services and has an extensive global customer base in the latter sector. Moxtra, a Cupertino-based technology company, has grown rapidly in financial services and subsequently in other vertical sectors with its platform for delivering customer service via secure digital channels.Ĭupertino, CA-based Moxtra has grown rapidly by helping businesses to deliver secure, high-touch digital channels to their customers.

Moxtra customers